Filter Press Manufacturer Phone：18851718517

SU-TON offers a range of services to meet the needs of its customers. SU-TON's telephone technical support service is designed to deal quickly and correctly with partners' problems at the first time, providing overtime remote telephone technical support during normal working hours and outside normal working hours.

Overview of services:The following ("Service Description") details the remote services included in the SU-TON Telephone Technical Support Service. This support service plan allows you to obtain SU-TON technical support services by telephone within the time periods specified in this Service Description. Call the technical support number indicated on SU-TON quotation orders and other media to obtain technical support services.

The above technical support number service for mainland China, Hong Kong, Macao, Taiwan and other areas of service see other regional service description.

Enhanced Telephone Technical Support Service offers: SU-TON Remote Telephone Technical Support.

Country and area	Telephone technical support hours
Mainland China, Hong Kong, Macao and Taiwan	Monday-Friday 8:30am-5:30pm
	Saturdays 8.30am-5.30pm
Other areas	See SU-TON other regional service descriptions

*Time of service based on Eastern Standard Time (EST)

On-site technical support

On-site service provides service and support for customers' SU-TON products outside of the region of purchase.SU-TON provides this service only in mainland China. When a customer encounters a problem outside of his/her country or region, he/she can request global service in any country or region that supports his/her product. Service details and parts availability may vary from country to country. Customers should be aware that the response time for on-site service may vary from location to location due to distance and traffic conditions.

Customers can access technical support in three ways:

1) Customers can call the call centre in their current area.

2) The customer may call the customer service representative or technical support representative listed on the quotation.

3) If repairs are required, SU-TON technicians will arrange for service through SU-TON staff at the customer's location.SU-TON does not exclude that on-site service may be provided by a SU-TON service partner.

With us

We are always looking for people who share our vision of a sustainable future.

Please select the appropriate category from the list below to make an enquiry.